🧑‍🚒Support & FAQs

We're here to help!

What are whitelisted names?

It's a list of names that can not be claimed directly from the .app. Refer to How do I claim whitelisted names? to claim.

The whitelisted names list is available on github as well. However, it may be slightly outdated.

How do I claim whitelisted names?

See What is publish?

Other Errors (Transaction Rejected)

1. Provided wallet already used to create app: This occurs to ensure that one wallet account is only able to mint one .app. This is a restriction we have put in place for some time to prevent hoarding of names.

2. App name reserved: Occurs when a user tries to mint an appName which is whitelisted by us ie present in the reservedDappNames list.

3. Minting of such names is restricted currently: This occurs when special names are tried to mint. The length of special appNames is kept at 3, so appNames with lengths less than or equal to 3 are not allowed.

4. ERC721NameStorage: Name not found: This occurs when someone tries to mint just “.app” i.e. without any name

5. Error: Subdomain or space found: Occurs when minting of names such as “wallet.1inch.app” or “amazon prime.app” are tried i.e. with subdomain “.” or empty space is provided.

6. ERC721NameStorage: this name is already in use: This occurs when an appName is attempted to be minted which has already been minted before.

Error List for updateTokenURI:

1. ERC721: The caller is not owner nor approved: This occurs when a user tries to update metadata URI of .app NFT token, they don't own.